Privacy:

Other information we might collect.

First Time Mom and our third-party partners, for example advertisers and content providers, may also collect statistical information about you while you use our site. Statistical information that we gather may include where a user is and on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the advertisements that were clicked on and any search terms that were entered on our website. We do not use this information to identify you personally and we may collect it even if you are not a registered First Time Mom user.

We also record all telephone calls and save all email contacts that our customers have with First Time Mom. This is for the purpose of quality control and the development of our services- but we may also collect additional personal data and information from your telephone calls and emails.

Cookies:

Cookies are small text files that gather information about non- personally identifiable visitors to websites. IP and ULR addresses are gathered through the use of Cookies- as well as the date and time of a visit to our site. Cookies help customize your Internet experience and are used on most commercial sites. They allow us to help bring you the offers, advertisements and features that are most relevant to you and allow you to save personal details on your browser, such as your password, which will be accessible next time you visit our site. You can adjust your browser to alert you when a website is trying to send you cookies and to block all cookies whilst visiting our site. Blocking cookies will mean that you are only able to use First Time Mom for the purpose of browsing and research rather than purchasing products. Through the use of cookies, we can track previous websites that our visitors and other users of the IP address have been to as well as the search terms entered by users. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third party partners in a form that discloses any of your personal details in connection with them.  Please be aware that our providers of advertising and content on our site may also use cookies to collect data about traffic flows themselves. We make sure that all our partners follow stringent security and privacy procedures.

Google:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google services implemented on First Time Mom:

• Remarketing with Google AdSense

• Google Display Network Impression Reporting

• Demographics and Interests Reporting

• DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website. 

Why do we collect this information?

We collect this information so we can personalize your shopping experience and make sure you can easily find what you really want and need. We also use it to process your orders efficiently and accurately (i.e. we might have to call you to confirm an address), for statistical and survey purposes, to make sure you’re included when we consider making site changes and/or adding new product lines and ensure the web content advertisements appearing on your screen are specially tailored to your needs. We will only contact you by email about special offers and deals with your prior consent.

We use cookies to assess which advertisements you access, and which areas of the site are viewed the most. By measuring traffic flow in this way, we can assess our most popular features as well as areas that need improvement. We do not store any information from cookies for longer than your session on our site lasts, although you can choose to store information by saving your trolley or password.

Who do we share your information with?

We share your personally identifiable information with the reputable third parties who help process your order, such as delivery and logistics teams and payment processing agencies. All the third parties that work together with in processing your order have stringent confidentially and security measures and are committed to preventing the misuse of your personal information. We also reserve the right to share your personal details if we believe it is necessary to comply with the law, to protect the safety of First Time Mom or the safety of our users or to protect First Time Mom property rights.

We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third-party advertising companies. This information CANNOT be traced to your personal details.

Your Product Reviews:

You can choose to add product reviews and you may be asked to contribute them after purchasing an item, this is an optional rather than obligatory part of being a First Time Mom registered user. Your product reviews may be used in First Time Mom marketing and/or promotional material and or that of the manufacturer of the reviewed product and/or any of our partner companies who we work with to serve customers. You have the right to have your review removed at any time, in this event you should send our customer service team your request by email. You have the option to submit reviews anonymously.

First Time Mom Community:

As with product reviews, your comments and contributions to the First Time Mom community may be used by First Time Mom in its marketing and/or promotional material as well as that of any of our featured brands, manufacturers or merchants. Your comments and contributions may also be used in the marketing/ promotional material of any of our partner companies with whom we work to serve customers. You have the option of contributing to the First Time Mom community anonymously.

Information Security:

The security of your personal details is of utmost importance to us, and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.

 Your information, your rights:

You have the right to view all and any part of the personally identifiable information we keep about you if you inform us of your request in writing. Just contact us at help@firstimemom.net and request us to provide you with all the personally identifiable information that we store about you. You also have the right to change all personally identifiable information that we keep on our records. See the following paragraph for more details.

Changing your personal information on First Time Mom:

Once you change or revise your personal information on First Time Mom, we will only contact or refer to you by the newest information that you have provided. Because we make periodic back-ups of information, we may not be able to completely delete your former details, but we will not use them for any promotional and/or customer contact reasons.

To change or revise any of the personal information we hold about you, just drop us an email.

Conditions of Use :

By joining and/or using First Time Mom, you confirm that you do not consider the stated Privacy policies a breach of your rights. Please note that our Privacy Policy is periodically updated and that users are bound by the most recent update of the policy. It is therefore the customer/user’s responsibility to continue to check our Privacy Policy for updates. By registering for a First Time Mom account, you also confirm that you do not object to us contacting you via any of the contact details that you provided us with upon registration or after registration.

If you still have questions, please contact us at help@firstimemom.net or +971545453821.

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